Question 1

What is AderaSend?

Accepted Answer

AderaSend is a peer-to-peer connection platform linking travelers who have unused luggage space with diaspora community members who need to send packages. It is designed to make shipping between countries faster, more affordable, and community-driven.

Question 2

How does the peer-to-peer delivery work?

Accepted Answer

A sender browses listed travelers or posts a request describing the item. Once matched, the sender and traveler discuss terms, item size, delivery dates, and reward payouts directly via the secure built-in chat. The traveler carries the item inside their luggage during their trip and hand-delivers it to the recipient.

Question 3

Who determines the rewards/fees?

Accepted Answer

All terms and compensation are negotiated directly between the sender and the traveler. Senders specify their suggested reward when creating a request, and travelers can state their expectations. AderaSend does not collect commissions, dictate pricing, or process payment transactions.

Question 4

Is peer-to-peer carry safe?

Accepted Answer

Safety is our priority. We encourage users to verify each other's profiles, check ratings and reviews, and communicate openly. Senders must display their packages transparently. Travelers should inspect all items before packing them to ensure their safety and legality.

Question 5

How do we handle customs and import duties?

Accepted Answer

Travelers are legally responsible for all items in their baggage when passing through customs. Senders must fully declare item details and value, and reimburse travelers for any customs duties incurred. We strictly recommend not carrying items that exceed tax-free personal allowances unless explicitly pre-arranged and declared.

Question 6

What items are prohibited?

Accepted Answer

Common prohibited items include illegal drugs, weapons, alcohol, prescription medicines not under the carrier's name, counterfeit goods, hazardous chemicals, fresh produce, and high-value cash. Senders are required to show the physical items in their original, unsealed packaging before transport so that travelers can inspect them.

FAQ