Community Guidelines

Safety Guidelines

Best practices to ensure a secure, transparent, and pleasant peer-to-peer delivery experience.

For Senders

When sending items with a traveler, transparency is key to building trust:

  • Pack Openly: Present items in their original, unsealed packaging so the traveler can verify the contents. Never ask a traveler to carry pre-sealed gift boxes or wrapped packages.
  • Provide Documentation: If carrying electronics or high-value goods, supply purchase receipts or invoices to help the traveler during customs clearance.
  • Accurate Details: Declare the weight, dimensions, and type of item exactly in your listing and chats.
  • Verify Profiles: Choose travelers with active review histories and positive community ratings.

For Travelers

As a traveler, you are legally responsible for all items in your baggage:

  • Physical Inspection: Inspect every item physically before placing it in your suitcase. If a sender refuses to let you inspect an item, do not carry it.
  • Verify Recipient Details: Ensure you have the name, phone number, and location of the recipient before departure.
  • Never Leave Bags Unattended: Once you pack the verified items, keep your bags secure and do not allow others access to them.
  • Do Not Accept Sealed Parcels: Only accept loose, unsealed goods that you can examine individual components of.

Public Meeting Points

Always coordinate item handovers and pickups in highly visible, public spaces. We recommend:

  • Airport terminals or hotel lobbies
  • Shopping centers or coffee shops
  • Busy public transit hubs

Avoid meeting in private residences or dark, isolated spaces, especially when carrying cash rewards or expensive goods.

Last updated: May 20, 2026